Refund policy

Shipping Worldwide

At Honey Mehra, each garment is thoughtfully crafted with attention to detail, celebrating the artistry of traditional South Asian fashion. Many of our pieces are handmade, made-to-order, or produced in limited quantities to ensure quality and exclusivity.
As a slow fashion boutique, we kindly ask customers to review our policies carefully before placing an order.

Shipping Policy 

Every Honey Mehra piece is carefully prepared and quality-checked before dispatch.

Processing Times

• Bridal & Custom Pieces: Please allow 3–6 weeks before dispatch
• Festive & Occasion Wear: Ships within 1–2 weeks

Kindly note processing times may vary slightly during festive seasons, launch periods, or high-volume sale events.

Domestic Shipping 

Orders within India are typically delivered within 2–6 business days after dispatch, depending on your location and courier availability.

International Shipping 

Standard International Shipping

Estimated delivery within 10–15 business days after dispatch.
Customs duties and tariffs will be calculated upon delivery depending on the destination country and shipping option selected at checkout. please not custom duties and tariffs are NOT covered within the total cost.

Delivery timelines may vary depending on customs clearance procedures and local courier services in the destination country.

Please note that international orders may occasionally experience delays due to customs inspections or unforeseen courier disruptions, which are unfortunately beyond our control. We appreciate your patience and understanding.

If you need assistance with your shipment at any stage, contact our team at honeymehralabel@outlook.com 

Returns and Exchange Policy

All our garments are handcrafted and made-to-order, we do not offer refunds or traditional returns.

However, customer satisfaction is very important to us. If you receive an incorrect item, a damaged product, or experience a genuine issue with your order, please contact us within 48 hours of delivery at:

honeymehralabel@outlook.com 

Please include:

• Your order number
• Clear photos/videos of the item and packaging
• A brief explanation of the concern

Each request is reviewed individually, and if approved, we may offer:
• An exchange
• Alteration support
• Store credit
• Partial refund (in exceptional cases only)

Please allow our team 2-5 business days to review requests.

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

• Custom-made or bridal orders
• Made-to-measure garments
• Items altered after purchase

Any return sent without prior approval will not be accepted.